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Clinic Coordinator

Posted: 02/09/2023

Clinic Coordinator
Full-Time in Midvale, UT - $15-$17 per hour
 
NuSpine Chiropractic, one of the country’s leading healthcare companies, is seeking a full-time Clinic Coordinator.
 
This position requires applicants who want to work for a growing, national company with multiple locations throughout the valley. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment.
 
Qualifications:
You will be considered an ideal candidate if you have:

  • An interest in gaining or already have excellent customer service experience.
  • Previous sales experience with strong sales skills.
  • A desire to be part of the patients’ healing journey.
  • A motivation to be part of a fun, dynamic and growing national healthcare company.
Required skills:
  • Social verbal and written communication skills.
  • Functional computer skills required, including MS Office programs.
  • High school diploma.
Primary Job Expectations:
The Clinic Coordinator executes the new patient experience from the day they inquire about services through their continued months of care.
 
The main objective: generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships.
 
Additional responsibilities include:
  • Establishing and maintaining an effective referral program.
  • Conducting telephone inquiries/follow-up calls/texts/emails to all incoming leads.
  • Following up with new members at 7- day and 21-day marks, in addition to sending reminders 24-hours prior to the appointment.
  • Booking and maintaining leads organized in spreadsheets and tracking all points of contact.
  • Working with the marketing director to proactively generate leads through local community events and delivering marketing collateral to targeted groups/audiences.
  • Being knowledgeable about NuSpine, chiropractic, able to answer patient FAQs and discussing the company’s competitive advantages.
Benefits:
  • Paid time off.
  • Bonuses for new leads, leads converted to memberships and ongoing referral program.
  • Potential for quarterly bonuses based on overall clinic performance.

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